SAP Knowledge Base Article - Public

2907685 - How to trigger multiple Time Off Alerts


  • Create multiple alerts rules and attached all of them as Post Save rule in Employee Time Object
  • All these alert rule are created to trigger alerts on different interval but system triggers only one alert
  • Send an alert for a leave of absence return 30 days and 15 days before the expected return date.
 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


  • SAP SuccessFactors Employee Central - Time Management


With function "Trigger Employee Time Alert Event() " system will trigger only one alert even if you have multiple rules, Its expected as per design.

Recommended approach in this scenario is to use function "Trigger MDF Alert Event()" to trigger time off alert. Here you need make sure below points follwed. 

1. Scenario : Rules for MDF Based Objects 

2. Base Object : Employee Time

3. Purpose : Alert

4.Parameter MDF Alert Type  : Must be unique for each alert so that multiple alerts get triggered. (You need to create this in Manage Data -> MDFAlertType)

Attached below sample Rule for reference. This is 5 days alert - similar to this, Configure multiple rules for different dates and attach all rules as Post Save rules in Employee Time Object.


Future alerts created with this approach will not be visible in "Manage Alerts and Notification" tool, however the alerts will be delivered to recipients on the respective effective dates. We have an enhancement alreay available to fill this gap (ECT-163956). As of now release is not planned, please get in touch with CSM to know the status of the enhancement. 

Supported tags are listed against - MDF Person-Based Data type  here, [[EFFECTIVE_DATE]]  is not supported as Employee Time is not an effective dated object.

See Also


Time off, alert, multiple, no alert, notification , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , LOD-SF-EC , Employee Central , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions