SAP Knowledge Base Article - Public

2907815 - Time Account Balance not Visible on a Users Profile After Termination

Symptom

The Time Account Balance is not visible on a users profile after Termination even though the correct permissions have been granted "Show Time Account Balance As Of Termination Date"

Environment

Employee Central - Time-Off

Reproducing the Issue

  1. Terminate a user
  2. Navigate to the profile of the user with the inactive user search
  3. No time Account Balance is visible on the users profile

Resolution

The reason that the data does not show up is that all Time Accounts of this employee are already closed and have balance = 0. In this case they are not displayed on Termination Portlet.

Keywords

time account balance, not visible, users profile, termination, TIM-12421 , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions