SAP Knowledge Base Article - Public

2907878 - Attachments In Invoice Documents not Carried Over to Follow Up Invoice Requests

Symptom

When trying to create a new follow-up Manual Invoice Request from an Invoice Document, the attachment is not passed to the new Invoice Request.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Customer Invoicing Work Center.
  2. Go to the Invoice Document View.
  3. Search for the document XYZ. (XYZ refers to the Invoice Document ID).
  4. Create a Follow-up, New Manual Invoice Request. 

The Attachment is not carried over to the Invoice Request.

Cause

Attachments will not reflect from the Invoice Document to the Manual Invoice Request.

Resolution

This is the expected system behavior.

Alternatively, a new Improvement Request can be submitted on SAP Customer Influence website.

See Also

2780151 - Sales Order Attachments are not visible in corresponding Project invoice Requests 

2354355 - Attachments in Purchase Order to Supplier Invoice 

Keywords

Attachments, Invoice Document, Follow Up, Invoice Request , KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP Business ByDesign all versions