Symptom
When trying to create a new follow-up Manual Invoice Request from an Invoice Document, the attachment is not passed to the new Invoice Request.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Customer Invoicing Work Center.
- Go to the Invoice Document View.
- Search for the document XYZ. (XYZ refers to the Invoice Document ID).
- Create a Follow-up, New Manual Invoice Request.
The Attachment is not carried over to the Invoice Request.
Cause
Attachments will not reflect from the Invoice Document to the Manual Invoice Request.
Resolution
This is the expected system behavior.
Alternatively, a new Improvement Request can be submitted on SAP Customer Influence website.
See Also
Keywords
Attachments, Invoice Document, Follow Up, Invoice Request , KBA , AP-CI , Customer Invoice Processing , How To
Product
SAP Business ByDesign all versions