2908073 - How to use the IdP Admin Tool to make changes to IdP Configuration in SAP Analytics Cloud when no access is available to the tenant

When using a custom SAML SSO Identity Provider(IdP), as system owner you would like to make changes to the IdP, such as reverting back to the SAP Default Cloud Identity IdP as you are currently unable to authenticate or log into SAP Analytics Cloud (SAC).

• Reverting Custom SAML SSO IdP to SAP Default Cloud Identity IdP.
• How to use the Identity Provider Administration Tool.
• How to update the IdP metadata used by SAP Analytics Cloud.

• SAP Analytics Cloud (Enterprise)

Identity Provider Administration Tool

This tool can be accessed outside of your SAC system and will require you to be logged in with a valid S-User or P-User with the same e-mail address associated with the system owner of SAC.

You can now make changes to your SAP Analytics Cloud Tenant's IdP Configuration using the self-service Identity Provider Administration tool below:

https://console.<data center>.sapanalytics.cloud/idp-admin/    <-- Note the TRAILING slash ... after idp-admin ... -->

Examples:

• non-SAP Data Center (i.e. EU10 / US10) - If your tenant is hosted in EU10 then this URL should look like https://console.eu10.sapanalytics.cloud/idp-admin/
• China SAP Data Center (i.e. CN1) - If your tenant is hosted in CN1 then this URL should look like https://console.cn1.sapanalyticscloud.cn/idp-admin/
• China non-SAP Data Center (i.e. CN40) - If your tenant is hosted in CN40 then this URL should look like https://console.cn40.analytics.sapcloud.cn/idp-admin/
• SAP Data Center EUDP (i.e. EU1 / EU2) - If your tenant is hosted in EUDP then this URL should look like https://console-eudp.eu1.sapanalytics.cloud/idp-admin/

For more information see the IdP Administration Guide.

• Note: Follow these steps if you have no access to SAP Analytics Cloud using your current IdP.
• If you are able to log into SAC with the system owner, follow the online help page: Renew the SAP Analytics Cloud SAML Signing Certificate to make similar changes.

• 2411608 - SAP Analytics Cloud SAML authentication *** Collective KBA ***
• SAP Analytics Cloud Connectivity and Authentication Expert page
• Update the SAML IdP Signing Certificate
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or Support - Search - SAP for Me

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