SAP Knowledge Base Article - Public

2908324 - Marketing Attributes not available to be added to Accounts


 In the Accounts, the Marketing Attributes are not available to be added.


SAP Sales Cloud

Reproducing the Issue

  1. Go to the Customer workcenter.
  2. Go to the Accounts view.
  3. Open any Account.
  4. Go to the Marketing Attributes facet.
  5. In Edit Mode, click Add.

Result: no Marketing Attributes are available to be added.


The Marketing Attributes or Marketing Attribute Sets are still in status In Preparation / have not been released.


  1. Go to the Administrator workcenter.
  2. Go to the Sales and Campaign Settings.
  3. Open the Marketing Attribute Sets and set them to Released.


marketing attributes, accounts, not available , KBA , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions