SAP Knowledge Base Article - Public

2908681 - Exception in Analysis Office - Incompatible Call Rejected

Symptom

An exception occurs in Analysis Office.

When checking the error messages in the dialog, they look like the following:

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Application Exception ([1286-462a-7a] / ID-103042)
...
Invalid program status\: RFC call BICS_PROV_GET_INITIAL_STATE returned an exception: RFC_ERROR_SYSTEM_FAILURE: Incompatible Call Rejected, see note 2295840; Called Incompatible Function :BICS_PROV_GET_INITIAL_STATECPROG:C:\Program Files\Microsoft Office\OfficeDEST:<SYSTEM>_a - 
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Application Exception ([1286-462a-7a] / ID-103042)
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Invalid program status\: RFC call BICS_PROV_SET_STATE returned an exception: RFC_ERROR_SYSTEM_FAILURE: Incompatible Call Rejected, see note 2295840; Called Incompatible Function :BICS_PROV_SET_STATECPROG:C:\Program Files\Microsoft Office\Root\ODEST:BWL_<SYSTEM> -
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Environment

SAP Analysis for Microsoft Office

Cause

The error occurs because the function module mentioned in the error message is blocklisted in the system, as explained in SAP note 2295840.

Resolution

Create an case to SAP by selecting the component CA-EPT-TAS to check why the function module is blocked.

The workaround is to manually allowlist the function module mentioned in the error message (e.g. BICS_PROV_GET_INITIAL_STATE, BICS_PROV_SET_STATE, etc). More information can be found in SAP notes below:

  • 2416705 - Outbound / Inbound calls from external to RFC FM are blocked when the FM is blocklisted using Blocklist Object
  • 2408693 - Override blocklist of Remote Enabled Function Modules

Keywords

rejected, exception, error, workbook, query, BICS_PROV_GET_INITIAL_STATE, ID-103042, 1286-462a-7a, BICS_PROV_SET_STATE , KBA , blacklist , whitelist , BI-RA-AO-XLA , Excel Addin , Problem

Product

SAP Analysis for Microsoft Office all versions