SAP Knowledge Base Article - Public

2908771 - Federal_I9_MailAddress Field Character Limits - Onboarding 1.0

Symptom

  • Candidate cannot input their full address within the Onboarding process
  • What are the character limits for fields within the standard panel Federal_I9_MailAddress?

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Candidate enters the New Employee Step
  2. Candidate reaches the standard panel Federal_I9_MailAddress
  3. Candidate cannot input their full address due to field size restrictions

Cause

This is expected behaviour, Federal_I9_MailAddress Field is a standard Onboarding panel with the following charter limits for the fields;

  • Street Address 1 = 30 characters
  • Street Address 2 = 30 characters
  • Apartment # = 30 characters
  • City = 30 characters
  • Country = No text limit as it is a picklist with no text input
  • State = No text limit as it is a picklist with no text input
  • Postal Code = 15

Resolution

As this is a standard panel you cannot edit the panel. You can copy and use the same keys then create a ticket with the ONB support team to obtain the necessary keys for the panel.

See Also

2294801 - Disable Physical and Mailing Address Panels

Keywords

ONB, Panel, Federal_I9_MailAddress, Character, Limit, Address,  , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions