SAP Knowledge Base Article - Preview

2909200 - Product External ID Not Visible on Ticket Form Template

Symptom

You are working with Ticket Form Template but noticed that the Product External ID Field is not visible.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Form Template ; Summary ; Preview ; Generate Summary ; Form Preview ; Template ; Form Template Maintenance , KBA , LOD-CRM-SRP , Service Request Processing , How To

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