SAP Knowledge Base Article - Preview

2909658 - Error Message: "Item AA: No suitable template found for entitlement XYZ, distribution chain XX."

Symptom

You are creating a Sales Order and the document gets inconsistent due to an error: "Item AA: No suitable template found for entitlement XYZ, distribution chain XX."

  • AA represents the line item ID.
  • XYZ represents the entitlement ID.
  • XX represents the distribution chain code.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Entitlement, Sales Order, Contract, Contract Template, ETCS , KBA , AP-SLO-SO , Sales Order , SRD-CRM-SEE , Service Entitlements , How To

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