Symptom
The homephone field is not appearing in the application for the recruiter even through the applicant input the phone number.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login to instance as a recruiter
- Go to recruiting tab
- Select a job requusition
- Go to candidates tab
- Select any candidate to open their application
- You will see the home phone number is missing
Cause
The homefield field is missing from the candidate profile template.
Resolution
The homephone field needs to be configured both in the candidate profile template and the job application template.
Keywords
KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
SAP SuccessFactors HXM Core 1911