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2910375 - Error: "HTTP 401 - Unauthorized"

Symptom

I receive the error HTTP 401 - Unauthorized for HTTP requests sent from Managed Gateway for Spend&Network to the SAP ERP system. The error is received for the below scenarios:

  • In the Managed Gateway for Spend&Network Transaction Tracker, the documents are failing with the error message: Fault response received from: ANxxxxxxxxxxx for: ANxxxxxxxxxxx with Status: FAILED and ErrorResponse: Unauthorized. 
  • While testing the connection in the Managed Gateway for Spend&Network Connectivity Tool, I receive the error message: Error: - HTTP 401 - Authorization denied for the credentials provided for basic authentication. Incase of Certificate authentication, user associated to the Managed Gateway for Spend&Network public certificate is not authorized on the target server.
  • The threads in the Internet Communication Manager (ICM) related to the Managed Gateway for Spend&Network connection returns HTTP/1.1 401 Unauthorized.


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Environment

  • Managed Gateway for Spend&Network
  • SAP ERP Central Component (ECC)
  • SAP S/4HANA

Product

SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

Ismg, cig, https, http-401, failed, username, certificate, credential, enter, access, cpi, scc, authenticate , KBA , BNS-ARI-CI-PLT , Managed Gateway - Platform , BNS-ARI-CI-PLT-CON , Managed Gateway - Buy side Connectivity , BNS-ARI-CI-PLT-MID , Managed Gateway - connectivity using Middleware , Problem

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