2910421 - Error occurs when clicking "VIEW CANDIDATE RATINGS" tag in a job requisition - Recruiting Management

Error occurs when clicking "VIEW CANDIDATE RATINGS" tag in a job requisition.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Recruiting Management - All versions

Click on "VIEW CANDIDATE RATINGS" tag in a job requisition, an error pops up and no candidates show in the page

There are two possible reasons which causes the error:

1. All candidates who has the interview rating value are moved to a disqualified status.

2. All candidates who has the interview rating value are in non-visible status for this user.

It is a current system limitation.

For scenario 1,please refer the following workaround:

Click on "OK" to close the error >enable "Include Disqualified Candidates" >move to other tags >move back to "VIEW CANDIDATE RATINGS"

For scenario 2, please refer the following workaround:

Proxy as a user who can see the candidates in these specific statuses > move these candidates to a status which is visible to the previous user 

To verify the feasibility of having this included in a future version of the system,

please submit this enhancement request by following the instructions available in the article linked to this case:

https://launchpad.support.sap.com/#/notes/2090228

2090228 - How to Submit Ideas for SAP SuccessFactors Products

VIEW CANDIDATE RATINGS, Cannot read property 'length' of null, RCM-76152 , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem