2910573 - Sales Kit is Not Supported in Opportunities and Leads

The Sales Kit cannot be added to Opportunity or Lead documents. When using the value help the Sales Kit is not available for selection. Also, when the ID of the Sales Kit is entered manually for an Opportunity or a Lead, the following error occurs:

Item XX: Products with item group Sales Kit not supported (XX represents the Line Item number).

SAP Business ByDesign

1. Go to the New Business work center. 
2. Under the Common Tasks select New Opportunity. 
3. Enter the respective data. 
4. In the Items tab enter the ID of the Sales Kit and press enter.

The error message "Item XX: Products with item group Sales Kit not supported" is displayed in the UI.

1. Go to the Marketing work center. 
2. Under the Common Tasks select New Lead. 
3. Enter the respective data. 
4. In the Items tab enter the ID of the Sales Kit and press enter.

The error message "Item XX: Products with item group Sales Kit not supported" is displayed in the UI.

Sales Kits are currently not supported in Opportunities and Leads.

This is currently the standard system behavior.

If desired, a new Improvement Request can be submitted on the SAP Customer Influence website. This way the Business ByDesign development team can check and further evaluate the feasibility to implement such feature in the system.

KBA 3216002 - Error: Item XX: Products with item group XYZ not supported

Sales Kit; Kit; Opportunity; Leads; Products with item group Sales Kit not supported , KBA , SRD-CRM-OPP , Opportunities , AP-LP , Lead Processing , How To