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SAP Knowledge Base Article - PreviewSymptom
If a candidate has many e-mail addresses/accounts combined into one e-mail software (e.g. Outlook, Apple Mail, etc.) and replies to a recruiter from another account, the message center does not capture the email.
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Environment
SAP SuccessFactors Recruiting Management
Product
SAP SuccessFactors Recruiting all versions
Keywords
email, multiple, accounts, message, center, gmail, outlook, apple, mail, candidate, Alias , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
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