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2910621 - SAP Cloud Connector HA setup - PingToMaster failure - UnknownHostException


After implementing SAP Cloud Connector (SCC) High Available (HA) setup, Shadow Instance's statut shows "Disconnected" and cannot connect to the Master Instance. The following error is displyed in the User Interface:


"Cloud Connector on <hostname> does not respond. Check host and port and ensure that the Cloud Connector is running."

The following entries can be found in the Shadow SCC's ljs_trace file:

[...]          #PingToMaster failure partner does not respond
Caused by: <hostname>



SAP Cloud Connector


SAP Connectivity service all versions


host file, hostfile, network issue, network configuration, network, HA scenario, High Availabity, Disconnected, HA, hostsfile, hosts file , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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