Symptom
- When trying to access Central Management Console (CMC) URL after Crystal Server update, the below error appears:
"HTTP Status 500 – Internal Server Error
Type Status Report
Message java.lang.NullPointerException: while trying to invoke the method com.businessobjects.bip.core.web.appcontext.RequestInfo.getAppContext() of a null object returned from com.businessobjects.bip.core.web.appcontext.RequestInfo.getInstance()"
- The login prompt page is not displayed.
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Environment
Supported SAP Crystal Server versions
Product
Keywords
http, 500, internal, error, BI, Crystal, crystal, server, CMC, load, access , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-CRS-INS , Installation , Problem
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