SAP Knowledge Base Article - Public

2910819 - Error While Trying to Update Process Status to Lost for Sales Quotes Object via Data Workbench

Symptom

You are trying to update the Process Status of a Sales Quotes to Lost via Data Workbench, however the error below is appearing:

"Update not allowed for properties: ResultStatusCode, LifeCycleStatusCode. Check metadata for SalesQuoteCollection"

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Data Workbench work center.
  2. Go to the Import view.
  3. Select Individual Object.
  4. Select the operation Update.
  5. Search and Select the standard object Sales Quote.
  6. Click Next.
  7. Upload the CSV file.
  8. Click Next and Update.
  9. Go to the Monitor view.
  10. Download the CSV with errors.

Cause

The root cause of the error message is that the status values are provided in the import file. The status cannot be changed from outside.

Resolution

In the CSV file, maintain only the fields ObjectID, Reason_for_Rejection and Set_to_Lost_if_Canceled.

Keywords

Sales Quotes, Lost, Data Workbench, Error, not allowed, ResultStatusCode, LifeCycleStatusCode, SalesQuoteCollection. , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions