When customer opens up a Mentoring Program, Job Title on the Mentor Card is different from the Quick Card
SAP SuccessFactors Succession & Development
Reproducing the Issue
1.) Go to Admin Center > Development > Open Mentoring Program
2.) View as a Mentor/Mentee
3.) On the right side you will see the Mentor Card
4.) Job Title is incorrect on the Mentor card and Quick Card
This is caused by jobTitle field not configured in the sysAllUserDirectorySetting
- Download Data Model XML and add the job title field in the sysUserDirectorySetting.
- After making the changes in Data Model XML, do an employee export and update the jobTitle field on the employee import file.
- Another option is go to Configure People Profile > Add the jobTitle field in the Live Profile User Information portlet > Update the jobTitle in the People Profile.
Incorrect Job Title showing in Mentor Card , KBA , LOD-SF-MEN , Mentoring , Problem
|Correct Job Title.jpg|
|Incorrect Job Title showing on the Mentor card.jpg|
|Correct Job Title quick Card.jpg|
|Incorrect Job Title in Mentor Card.jpg|