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- You have created custom prompts as per KBA 2485266
- When testing you cannot hear the newly created prompts even though the logs you can see the prompts being played
- How to create the prompts as per specifications
SAP Contact Center 7.0
SAP Contact Center, on-premise edition 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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