2911468 - Error in Deploy Software Components Step

While upgrading the SAP Netweaver and Portal system, you get the following error in SUM:

Could not update components. Deployment of queue Queue_2020.03.31 at 14:19:17 completed with error Deployment finished with error. See Deploy Controller log E:\usr\sap\KBI\SUM\sdt\log\SUM\deploy_api.0.log for details. Deployment finished with error. sap.com/KMC-CM: Deployment of archive E:\usr\sap\trans\EPS\in\KMCCM16P_3-80000665.SCA for component sap.com/KMC-CM aborted Detailed message: 1. Already deployed component has version:1000.7.50.16.3.20200304210300 1. Contains Aborted deployment component: sap.com_tc~kmc~wdui~favorites Deployment of archive E:\usr\sap\trans\EPS\in\KMCCM16P_3-80000665.SCA --> sap.com~tc~kmc~wdui~favorites.ear for component sap.com/tc~kmc~wdui~favorites aborted Detailed message: 1. Exception during generating components of [sap.com/tc~kmc~wdui~favorites] application in [servlet_jsp] container. -> while trying to invoke the method java.lang.String.length() of a null object loaded from field com.microsoft.sqlserver.jdbc.SQLServerClobBase.value of an object loaded from local variable 'this' Create an OSS message in component: EP-KM-CM for support. See Deploy Controller log E:\usr\sap\KBI\SUM\sdt\log\SUM\deploy_api.0.log for details.

• SAP Netweaver 7.5

Knowledge management, upgrade , KBA , EP-KM-CM , Content Management , BC-DB-MSS , SQL Server in SAP NetWeaver Products , Problem