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SAP Knowledge Base Article - PublicSymptom
The RECIPIENT_NAME tag in both standard and custom email notifications, appear as bold even without formatting the tag.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central: Workflows
Reproducing the Issue
- Trigger a workflow with email template having the tag RECIPIENT_NAME
- Email notification will have the recipient's name in bold:
Cause
Expected Behavior.
Resolution
If the name to not appear in bold, please raise an enhancement request for the same:2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.
See Also
Keywords
RECIPIENT_NAME, document mapping, custom email notification, email template, bold, formatting, workflow, employee central, recipient, notifications , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Product Enhancement
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