2911711 - SAP Marketing - Communication Limits not working as expected

The communication limits check during campaign execution for a communication limits enabled email content does not work as expected. A contact receives more emails from the same communication category than allowed within the specified timeframe.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Marketing Cloud Edition
SAP Marketing on-premise from Release 1709

Communication category, Communication categories, Communication limits, Outbound Check Failed, Communication Limit Reached Kommunikationskategorie, Kommunikationskategorien, Kommunikationslimits, Ausgangsprüfung fehlgeschlagen, Kommunikationslimit erreicht Catégories de communication, Limites de communication, Échec du contrôle de sortie, Limite de communication atteinte OUTBOUND_CHCK_FAILED, LIMIT_REACHED , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-CPG-SRL , Suppression Rules and Limits , CEC-MKT-CPG , Campaign , CEC-MKT-DM-PER , Marketing permissions , Problem