SAP Knowledge Base Article - Preview

2911823 - Email/Offer Letter token resolving as a number instead of the label

Symptom

  • You are using a token on an email or offer letter template
  • The value on the recruiting form (Job Requisition, Application, Candidate Profile, or Offer Detail) is showing correctly as text
  • However, the token is resolving as a number, instead of the text
  • The field is a picklist field type


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

optionId, code, approval, wrong value, object, centre, obsolete, inactive , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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