SAP Knowledge Base Article - Public

2911839 - List the user who downloaded an attached document from a Portlet on People Profile - SuccessFactors


  • How to get a report of the users who downloaded/visualized a document from a Portlet?
  • Is there a possibility to list the user who downloaded/visualized a document from a Portlet?
  • List of users who accessed the attachmed document from Portet.


  • SAP SuccessFactors Employee Profile
  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Platform

Reproducing the Issue

  1. Access the SF UI Instance;
  2. Go to an employee profile;
  3. Download an attachment from a Portlet;
  4. List the user who downloaded the attachment from the UI Portlet.


There is no feature available to report the user who downloaded/visualised a certain attachment document from a UI Portlet nor via Provisioning (Backend).

We would suggest you to please submit an enhancement request at Community
Follow this KBA with more details about the enhancement request:
2230628 - Expected Behavior – Enhancement Request

See Also


SuccessFactors; Download attachment from Portlet; What user downloaded the attachment; Report with the user who downloaded;  , KBA , LOD-SF-EP-AUD , Audit Trail , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EP , People Profile (Employee Profile / PP3) , How To


SAP SuccessFactors HXM Core 1911