2912344 - "There were no results" Returned When Searching For Employees With More Than Four Names in the Performance Inbox - Performance Management

When using Search by Employee in the Performance Inbox, if searching for a user with more than 4 names (5+ names), there are no search results returned.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Performance Management

1. Go to the Performance Inbox

2. Search for an Employee with more than four names (First and Last Names)

No search results are returned:

3. Search with only four names (in this example 1x First Name and 3x Last Names):

The Employee can be found in the search:

• Currently, in the Performance Inbox Search feature, only a partial search is supported for the Employee field.
• Searching for a user with more than four names (5+ names) will not return any results.
• For further information on the Performance Inbox features, please see the following KBA: 2075954 - Performance Inbox features - Performance Management

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