SAP Knowledge Base Article - Preview

2912404 - Outlook Server Side Integration - Incorrect Profile assigned upon user activation.

Symptom

You activate a user for Outlook Server Side Integration, however, upon opening the Outlook Add-in and clicking on "Create New", you see objects which are not assigned to the particular profile that is assigned to the Organization that this user belongs to.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Server Side Outlook provisioning, Key User, Default Profile, profile assignment, incorrect , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

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