SAP Knowledge Base Article - Preview

2913018 - Inbound Only Email Channel Ticket Subject

Symptom

You are setting up Email Channels on Cloud for Customer but did not find the Ticket Subject Pattern, for Inbound Only channel.


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Environment

SAP Cloud for Customer core applications

Product

SAP Cloud for Customer core applications all versions

Keywords

Ticket ; Email ; E-mail ; Channel ; Subject ; 123456 - Subject ; [ Ticket: 123456 ] Subject ; Communication Channels ; E-Mail Addresses , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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