SAP Knowledge Base Article - Public

2913036 - Missing Customer Project Expense Under Time and Expenses for Project

Symptom

You are revising the Customer Project Expense Lists (CPELs) and noticed that a few of them got assigned to the wrong sales order. When you try to find the expenses under the project, you do not find the related expense assigned to the sales order.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to General Ledger work center. 
  2. Go to Journal Entries view.
  3. Find the journal entry for the specific CPEL and open it.

In the Journal Entry, you see that the wrong sales order has been assigned.

  1. Go to Project Management work center.
  2. Go to Not Invoiced Time and Expenses view.
  3. Select the relevant project and click Edit Time and Expenses.
  4. Search for the sales order assigned to the CPEL.

You do not find the concerned expense item so that you can change the sales order assignment.

Cause

The expense item has already been invoiced, hence it doesn't show that up in the above screen and the sales order assignment cannot be changed.

Resolution

You can track the related project invoice request for this expense as follows:

  1. Through the previously opened journal entry for the CPEL, find the sales order, project task and reference expense item (e.g. a goods and activity confirmation).
  2. Go to Project Management work center. 
  3. Go to Project Invoice Requests view.
  4. Show All Project Invoice Requests. 
  5. Through the advanced filter, search for Reference Project ID and Reference Sales Order ID.

You find a related project invoice request ID.

  1. Click Edit and go to Items tab -> Invoice Items.
  2. Select one line item.
  3. Go to Time and Expenses tab.
  4. Use Product ID and Project Tasks as filters in the table.

You find the concerned expense item corresponding to the item from goods and activity confirmation previously found in the journal entry (click Item Details to see the source document reference or add the column 'Reference Document' via Personalize menu).

In order to make this expense available under the Not Invoice Time and Expenses view for the project, you need to undo the invoicing process so that the expense becomes a Not Invoiced expense again.

See Also

 2091553 - Correctly Assigned Times and Expenses Are Missing in Not Invoiced Times and Expenses/ Project Invoicing

Keywords

CPEL. PIR. Gods Issue. , KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP Business ByDesign all versions