Symptom
You observe that an incoming e-mail was blocked with the message "The mail was blocked due policy violation containing unsupported html tags" in Ticket Interactions.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 2020
Keywords
mail, blocked, html, tag, policy, violation, inbound, email, incoming, ticket, interaction , KBA , mail , tag , html , reject , blocked , bounce , violation , policy , incoming , ticket , html tags , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-EML , Email , LOD-CRM-SRP-INT , Ticket Interactions , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.