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SAP Knowledge Base Article - PreviewSymptom
You notice that the Document Flow tab of the ticket display only the first e-mail which created the ticket and not all e-mail interactions available.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Interactions; Document Flow; Tab; Ticket; Service Request; E-mail; E-mail Interaction; Activity; Activities; Related Documents; Service; C4C; Cloud for Customer; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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