SAP Knowledge Base Article - Public

2913313 - The details are not being displayed on the Tile results search - Recruiting Marketing

Symptom

The details for the Tile Results search are not being displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Recruiting Marketing
  • Career Site Builder

Reproducing the Issue

The search results setting is set on Tiles as shown in the screenshot below:



And for the different Devices, like Desktop, the details are added to the search like this screenshot:



However, when you check the results, the details are not showing

Cause

In Career Site Builder, go to Appearance > Styles > Global Styles > Pick the brand > Search Tiles

The feature Sub Fields Visible and Sub Fields Labels Visible are not enabled:

Resolution

In Career Site Builder, go to Appearance > Styles > Global Styles > Pick the brand > Search Tiles and enable Sub Fields Visible and Sub Fields Labels Visible (if you also want the label shown) and click Save.


Then you will see the details displayed on the search Results tiles.

Keywords

SF, Success Factors, Recruiting Marketing, RMK, Career Site Builder, CSB, tiles, results, detail, display, empty, labels , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions