SAP Knowledge Base Article - Public

2913482 - Label is missing after its type was changed from Public to Private - Report Center


I changed a Public Label to Private one and now I am not able to see the label anymore.

Note: This article is applicable only to the new Label functionality and UI changes (Reports vs Label) introduced in the b2005 release.


SAP SuccessFactors HXM Suite

  • Report Center

Reproducing the Issue

  1. Login to the instance as user A
  2. Access Report Center > Manage Labels
  3. Create a new Public Label. Example – testLabel1
  4. Logout of the instance
  5. Login to the instance as user B
  6. Access Report Center > Manage Labels
  7. Search for and edit testLabel1
  8. Change it to a private Label
  9. User B can no longer see testLabel1
  10. Logout of the instance and log back in as User A again
  11. Only user A is able to see the label now. 


Working as Expected


  • Like Reports, Labels also have the concept of ownership and the names of the corresponding authors of the Labels will be displayed in the 'Labels' view
  • When a Public Label is changed to a private one, the owner of the Label will not be changed
  • As a result, it automatically becomes a Private Label visible only to the Label's original author

If need be, the second user just has to create a new Private Label for themselves.
Note that two users CAN create labels Private labels with the same name.

See Also

To know more about the changes in the UI and functionality with the Label views in the b2005 release, please check the following KBA:

KBA2913513 - Reports vs Labels view | Public and Private Labels b2005 new Feature


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SAP SuccessFactors HXM Suite 2005