SAP Knowledge Base Article - Public

2913527 - Labels are missing in Report Center after b2005 release


  • Labels were created and assigned to reports and we used to be able to see them in the Flat vs Grouped view earlier
  • After the b2005 release, the UI has change to Reports vs Labels and we don't see any of the older labels


  • SAP SuccessFactors Analytics
    • Report Center

Reproducing the Issue

  1. Log into the instance
  2. Navigate to Report Center
  3. Older labels after not visible in any of the views. i.e. Reports / Labels


As a part of the b2005 release, multiple features in the Labels were incorporated, including changes in the navigation - From Flat vs Grouped to Reports vs Labels. One of the most important changes was the introduction of Public and Private Labels

This allows users to grant or restrict access to Labels to a larger audience, by choosing between Public and Private types.

To ensure backward compatibility, Labels that were created before the b2005 release were also migrated to this new Label structure.

Since the default type for the Labels is private, all the older Labels were migrated over as Private Labels.

As a result, all the labels created earlier will be visible only to the authors of the corresponding Labels.


The authors of the corresponding Labels do have the option to change the Labels under concern to Public ones, as longs as they (authors) are Report Center Admins

Note: Report Center Admins are users with Admin privileges for at least one report type and can see the 'All Reports' tab in Report Center

Check the following KB Article if you would like to get more details on all the Labels in the instance:

KB Article 2919019 - How to find more details like owner and scope for Report Center Labels?

See Also

To know more about the changes in the UI and functionality with the Label views in the b2005 release, please check the following KBA:

KB Article 2913513 - Reports vs Labels view | Public and Private Labels b2005 new Feature


Labels, missing, Report, Center, B2005, Grouped, Reports, users, sync, Search, wiped, migration , KBA , LOD-SF-ANA-RCT , Report Centre , Problem


SAP SuccessFactors HXM Suite 2005