SAP Knowledge Base Article - Public

2913639 - Candidate has two HRDataId with different middle name – Onboarding 1.0

Symptom

  • Candidate has 2 HRDataId
  • The middle name is different in both the HRDataId

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  • Login to Super Admin -> Search Candidate by entering First name and Last name. You will be able to see 2 HRDataId
  • Login to Super Admin -> Search Candidate by entering First name and Last name. You will be able to see 2 HRDataId. Click on the HRDataId and Search with Middle name in both the ids. You will see difference in middle name.

Resolution

  • All Candidates will get an HRDataId for Onboarding Process. Candidate who will go through e-Verify Process will get another HRDataId for BasicPilot process (e-Verify). This is an expected behavior.
  • Candidate who go through e-Verify process will have middle with just starting letter of middle name and not the complete middle name. This is also an expected behavior.

Keywords

e-Verify, HRDataId, Middle name, Onboarding, LOD-SF-ONB, LOD-SF-ONB-FRM , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Onboarding all versions