Symptom
After changing a rating in a Calibration session and finalizing it, the rating value is not saved.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Calibration
Reproducing the Issue
- Navigate to Calibration session
- Make change to Calibration rating
- Finalize the Calibration session
- Calibration rating value is reverted
Cause
- The route step after calibration is configured with out of turn access (OOTA).
- The step before and the step after calibration step both have the same role as the step owner.
- "Automatically route forms on session finalization" is enabled for the template.
Resolution
Option 1: Disable OOTA
Please follow the steps in Implementing and Managing Performance Management - Granting Out of Turn Access Permission
Option 2: Disable
Please review Implementing and Managing Calibration - General
Keywords
success factors, SF, SFSF, CAL, PM, PMGM, sessions, routes, Ratings, Calibration session, reverted, finalize , KBA , csg_q , LOD-SF-CAL-PM , Calibrating with Performance Form Data , Problem
Product
SAP SuccessFactors Performance & Goals all versions