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2913717 - One instance segment is missing even the registration has finished successfully

Symptom

The registration from SAP Netweaver Components to central monitoring system has been finished successfully following Registering SAP NetWeaver Components and Hosts in CEN.

All the phases are successful like this:

phase successful1.png

But in the RZ21->Topology->Agents for Remote Systems, there is one instance segment is missing. The monitoring for the missing instance does not work.


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Environment

SAP Netweaver

As of SAP BASIS 7.02

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

RZ21, register, GetSystemInstanceList, segment , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , BC-CST-STS , Startup Service , Problem

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