2913729 - How to Add an E-Mail with the Recipient Type CC or BCC to the E-Mail Output of a Document

You would like to add an additional E-Mail Address to the output E-mail of a document as CC or BCC.

SAP Business ByDesign

There are 2 ways to setup new e-mail addresses as To, Cc or Bcc for a business document:

• By editing the output settings of the document and manually adding the E-mail addresses.

• By inserting the E-mail addresses in the recipient business partner communication settings.

For the first option of inserting the addresses manually for a single document, follow the steps below (in these steps, we will take as an example a Sales Order document):

1. Go to the Sales Orders work center.
2. Enter the Sales Orders view.
3. Search and open the concerned document.
4. Click on the View All button.
5. Click on You Can Also.
6. Click on Edit Output Settings.

Here you will be able to insert new recipient e-mail address for this particular document.

For the second option of setting up additional recipient addresses on the business partner level, which ensures that all documents sent to a particular business partner will also be sent to the desired additional e-mails, follow the steps below (in these steps, we will take as an example an Account):

1. Go to the Account Management work center.
2. View: Accounts. 
3. Search and open the Account ABC (ABC represents Account ID).
4. Navigate to the Communication tab.
5. Select the Collaboration sub tab.
6. Select the respective Business Document for which the output rule is being set up (for example, Sales Order Confirmation).
7. Ensure that in the below section, Output Channel Settings, the channel is selected as E-mail.
8. A new table will appear below, where you can add an E-Mail address and define the recipient Type, such as Cc or Bcc.

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