Symptom
Picklist value not appearing for Personal Paperwork step for canddiate.
Environment
SAP sucessfactors Onboarding 2.0
Reproducing the Issue
Login as candidate and try to complete personal paperwork step.
Notice that the picklist fields are coming with null dropdown and hence unable to submit for the candidate.
Cause
For External user role the locale is different than the one supported for the picklist in the picklist centre..Hence the picklist value are showing as null as no translation exists in the Picklist center for the mapped Picklist.
Resolution
Solution 1:
External user should use language as
Bahasa Melayu (Malay)
English Debug
English UK (English UK)
Solution 2:
Add your given locale for the role to supported locale and also add translation for mapped picklist in that language.
Keywords
picklist , KBA , LOD-SF-OBX-ADM , Admin UI , Problem