You want to pin your Points of engagement to an Engagement map store layout , but you are unable to see the store layout.
SAP Cloud for Customer
Reproducing the Issue
Let's assume you have an Engagement map with a store layout
- Go to Activity Planner Work Center
- Navigate to Engagement maps View
- Open the Engagement Map 123 (Where 123 is the Engagement map ID)
- Navigate to Points of Engagement tab
You notice that you are unable to view the store layout to pin the Points of Engagement.
The Store layout can be accessed only using the Maps view in the Points of Engagement tab.
The default view in the Points of Engagement tab will be a table view. You can select the Map view so that the store layout can be accessed. In the Store layout you can click on specific points to Pin your Points of Engagement.
Store layout, pin, points of engagement , map view , KBA , LOD-LE-PSP , Perfect Store , Problem