SAP Knowledge Base Article - Public

2914093 - Internal Note Not Carried From Account Master to Sales Documents


You have maintained multiple internal notes in the Account Master. However, only the latest one is copied.


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Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Sales Order view.
  3. Search for Sales Order XYZ. (XYZ refers to the ID)
  4. Click on Edit and View All.                                                                                                                                     

In the General tab, under Notes, only 1 note is shown, while multiple are maintained in the Account Master.


Only the latest memo will be carried over to the Sales Document, as this is a text field. The history of notes, is not supported here like in the Account Master.


This is the current system behavior. However, you can enter the required notes manually in the document.

See Also

  2610185 - Account Notes Edited Are Not Showing in Sales Orders 


"Sales Quote", "Sales Order", "Internal Note", "Account Master" , KBA , AP-SLO , Sales Order Processing , Problem


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