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2914191 - [LGN0013]Authentication failed. We have prevented an attempted login from unauthorized ip - IPS job error

Symptom

An IPS (Identity Provisioning Service) job fails with the following error when reading from the SuccessFactors API:

HttpOperationFailedException: HTTP operation failed invoking <SF API URL> with statusCode: 401, Response: [LGN0013]Authentication failed. We have prevented an attempted login from unauthorized ip: <ip> to company ID: <SF company ID> with username: IPSADMIN (status code = 8). To authorize the login, add an exception in Admin Center > Company Settings > Password & Login Policy Settings > Set API Login Exceptions. For more information, visit https://help.sap.com/viewer/d599f15995d348a1b45ba5603e2aba9b/latest/en-US/265b5fa29d0a426d943cba2ae57e079b.html


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Environment

  • Identity Provisioning
  • SAP SuccessFactors

Product

Identity Provisioning 1.0

Keywords

IPS, error, statusCode: 401, LGN0013, We have prevented an attempted login from unauthorized ip, [LGN0013], Authentication failed, We have prevented an attempted login from unauthorized ip, company ID, with username, IPSADMIN, SuccessFactors, Regional Availability, SAP BTP data center, Regions and Hosts Available for the Neo Environment, ap1.hana.ondemand.com, br1.hana.ondemand.com, ca1.hana.ondemand.com, cn1.platform.sapcloud.cn, eu3.hana.ondemand.com, eu2.hana.ondemand.com, hana.ondemand.com, eu1.hana.ondemand.com, jp1.hana.ondemand.com, sa1.hana.ondemand.com, ae1.hana.ondemand.com, us1.hana.ondemand.com, us2.hana.ondemand.com, us3.hana.ondemand.com, us4.hana.ondemand.com, IP Range Notation, , KBA , whitelist , LOD-SF-INT-API , API & Adhoc API Framework , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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