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SAP Knowledge Base Article - PreviewSymptom
When a Notification is sent via Workflow, the Timezone is always displayed as UTC and not as the timezone maintained in the User Profile of the Recipient.
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Environment
SAP Service Cloud / SAP Sales Cloud
Product
SAP Cloud for Customer core applications all versions
Keywords
Workflow Rule Notification Placeholder Time zone Timezone UTC Profile logged in User , KBA , SRD-CC-BTM , Business Task Management , Problem
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