Symptom
- Onboarding Dashboard is empty. No candidate appears on Onboarding Dashboard.
- Error appears on onboarding dashboard:
- Invalid property names: FOEventReason/nameTranslationNav. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.
- Invalid property names: FOLocation/nameTranslationNav. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.
- Error can happen once accessing tasks in Onboarding Dashboard or by "Add new recruit to Onboarding" as "Unable to insert data due a server error. Please try again." once checking the Dev Tools.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to "Onboarding Dashboard" or "Add New Recruit to Onboarding"
- If in Dashboard: Click in any new hire activity,
- The error message will appear.
Or:
- Go to Onboarding Dashboard
- No candidate appears on Onboarding Dashboard.
- The error message is in Dev tool
Cause
The translation of Employee Central Foundation Objects is not enabled in provisioning.
Resolution
- Go to Provisioning
- Enable the option Enable Translation of Employee Central Foundation Objects and Include Job Classification Foundation Object Translation
- Wait for 30 minutes and test again.
Keywords
invalid, property, names, FOEventReason, name, translationNav, obx, onboarding, 2.0, "Unable to insert data due a server error. Please try again.", add, new, hire, recruit, error, issue, dashboard, FOLocation, Empty, Blank, no candidate, empty dashboard , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public