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2915103 - Candidates tasks are appearing on responsible users's homepage but Onboarding Dashboard is empty - Onboarding

Symptom

  • Onboarding Dashboard is empty. No candidate appears on Onboarding Dashboard.
  • Error appears on onboarding dashboard: 
    • Invalid property names: FOEventReason/nameTranslationNav. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.
    • Invalid property names: FOLocation/nameTranslationNav. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.
  • Error can happen once accessing tasks in Onboarding Dashboard or by "Add new recruit to Onboarding" as "Unable to insert data due a server error. Please try again." once checking the Dev Tools.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

invalid, property, names, FOEventReason, name, translationNav, obx, onboarding, 2.0, "Unable to insert data due a server error. Please try again.", add, new, hire, recruit, error, issue, dashboard, FOLocation, Empty, Blank, no candidate, empty dashboard , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

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