SAP Knowledge Base Article - Public

2915106 - [ONB 2.0] Getting Error/Red Alert Mark while Completing CDC Step

Symptom

While Completing the Custom Data Collection step for the New Hire, getting Red Alert mark on the Custom Object created for Custom Data Collection Step.
Below is the screenshot of the Error/Red Alert

Environment

Successfactors Onboarding 2.0

Reproducing the Issue

Login as New Hire to Complete the CDC Step
Click on CDC tile
Looks for the error on left side on Custom Object

Cause

Invalid Configuration of custom fields used in Custom Object

Resolution

1) Make sure your custom Object is not set to Secured Object. Go to Configure Object Definition-> Search the Custom Object-> Scroll Down to the Security Section.
It should be either NO or Custom

2) Go to Configure Object Definition-> Search the Custom Object- check each custom field click on Details and verify the Visible and Required Settings

3) Go to Manage UI Configuration-> Search the Custom Object-> On each of the Custom fields for Object, verify the Visible and Required Settings

Visible and Required Settings  need to be matched in Manage UI configuration and Object Definition page if not you will get this error.

System will think that there is some mandatory custom field set but not visible in CDC object UI.

Keywords

Custom Data Collection, Error, Additional Paper work til, New Hire , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors Onboarding 1905