Symptom
- While Trying to Cancel the Process and there is no Cancellation Reason Listed from the drop down.
- Cancellation Reason dropdown missing or empty during onboarding cancellation (no options available).
- Unable to select a Cancellation Reason even when the dropdown is visible/enabled.
- Incomplete or incorrect options: limited/inappropriate reasons or wrong event reason displayed, resulting in inaccurate reporting.
- Configuration/setup gaps: cancellation/event reasons not created, associated, or mapped correctly for onboarding, leading to missing values.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
Cancel Onboarding, No Show Event reason, Cancellation Reason, dropdown, picklist, event, employee status, status, foundation object, manage organization, NS, RNS, Report No Show, No Show , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem
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