SAP Knowledge Base Article - Public

2915316 - How to modify / customize the content of Work Order expiration email


  • You have configured the Work Order expiration alerts with the help of Business rule using the function "Trigger Work Order Termination Event"
  • You want to modify the content of the email received from the above configuration


  • SAP SuccessFactors Employee Central - Contingent Worker


You can now modify the Content and the Subject line of the email received for the Work Order expiration configured using the Off cycle event Batch. This can be modified by updating the labels for below keys in Manage Language.

  • Key for the Work Order Expiration Subject Line - EMPLOYMENT_HRIS_MDF_WORK_ORDER_EXPIRATION_SUBJ
  • Key for the Work Order Expiration Email Content - EMPLOYMENT_HRIS_MDF_WORK_ORDER_EXPIRATION_CONTENT

Please note that, Standard tags can be used for contingent worker email templates, but it is not supported for Work Order Expiry Notification.

Follow the KBA to understand how to update the labels for each key - 2576546 - Working with the Manage Language Feature - SuccessFactors Cloud

See Also

2576546 - Working with the Manage Language Feature - SuccessFactors Cloud

2524842 - How to Configure Business Rules for Work Order Alerts and Notifications?


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