2915870 - Replace Product Button Grayed Out On The Sales Order

You are trying to use the "Replace Product" functionality, but find the button grayed out in the Sales Orders

SAP Business ByDesign

1. Go to the Sales Order work center.
2. Go to the Sales Order view.
3. Search for XYZ. (XYZ refers to the Sales Order ID)
4. Click on Edit and View All.
5. Navigate to the Items tab.

Replace Product Button is Grayed out for a Line Item.

 Replace Product functionality is not provided, for line item types which are Project Based. For other item types, please find the status below:

Replace Product Button Functionality is available for all line item types except Project Based Item Types. The Replace Product button is grayed out for the Project based item Items. This is the current system behavior.

1725958 - How the Replace Product Functionality Works in the Sales Order

2694525 - Unable To Use Replace Product Functionality In Sales Orders 

"Sales Order", "Project","Replace Product" , KBA , sales order , project , replace product , AP-SLO , Sales Order Processing , Problem