2916309 - Error: 'Unknown error. Please check the metadata and try again!' When Executing a Payload for Registered Product BO in OData Console

When executing a Payload  for Registered Product BO in OData Console, you get the below error -

"Unknown error. Please check the metadata and try again!"

SAP Cloud for Customer

1. Go to Administrator work center
2. Go to OData Service Explorer
3. Select the OData service 'c4codataapi'
4. Select Test
5. Select the RegisteredProductCollection
6. Go to the Test tab
7. Select the 'Post' method
8. Add the attached xml file to the payload
9. Select 'Execute'
10. You get the error - "Unknown error. Please check the metadata and try again!"

Creation of complete BO (Registered product) with multiple nodes is not allowed in the console.

"Registered Product" OData service is based on multiple nodes. For creation "Customer" party is mandatory, which is present in a different node.

Since data in OData console is regarding only the Root, whenever you try to create the data, it results in an error.

One need to provide all mandatory information which might be present in a node different than Root, which is not possible through Odata Console.

In order to create/test Registered Product using OData, use Postman or any other REST based API testing software.

For sample payload for Postman refer the below:

{

"ID":"yyy",

"SerialID":"zzz",

 "ProductID":"abc",

 "Status":"4",

 "ReferenceDate":"20181023000000",

 "RegisteredProductPartyInformation":[

 {

 "PartyID":"xxx",

 "RoleCode":"60"

 }

 ],

"RegisteredProductDescription":[

{

"Description":"Reg prod TEST SAP",

"languageCode":"EN"

}

]

}

Where yyy, zzz, abc, xxx represents the ID, Serial ID, Product ID and Party ID respectively.

metadata, OData, RegisteredProduct, c4codataapi , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem

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