SAP Knowledge Base Article - Public

2916333 - Party Roles Are Not Getting Copied In Sales Quote


While creating a copy of an existing Sales Quote, the party role is not getting copied.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quote view.
  3. Open the Sales Quote ID 123 (123 denotes sales quote ID).
  4. Go to Actions.
  5. Select Copy.
  6. The Sales Quote gets copied to ID 456 (456 denotes copied sales quote ID) but the party role 789(where 789 is the Party Role ID) is changed.


Party role category maintained is different in the involved party of the sales quote and party role definition of Business configuration fine tuning settings.


  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select respective implementation project.
  4. Select Open Activity List.
  5. Select Sales Quotes.
  6. Open Maintain Involved Parties.
  7. Remove party role ID 789 (Party Role ID).
  8. Save and Close.
  9. Now, re-enter party role 789 and maintain determination steps as desired.
  10. Save and Close.


Sales Quote, Party role copy, sales quote copy. , KBA , LOD-LE-CQP , Customer Quote Processing , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions