SAP Knowledge Base Article - Public

2916344 - Error Message "Save Failed: You are not authorized to change the data" Appears While Saving Activities

Symptom

Error message "Save Failed: You are not authorized to change the data" appears while creating an activity in the system.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work center.
  2. Go to the Appointments view.
  3. Select New.
  4. Enter all mandatory details.
  5. Save.

The error message: "Save Failed: You are not authorized to change the data" appears.

Cause

Your user has an access based on Org Unit only.

Resolution

Check if a your user has access based only on org unit, then the org unit should be part of the document determined.

Org Units are determined based only on entering the account. They need to make sure the org unit is determined or manually entered right one which the user is assigned to.

If the User has access based on Org Unit, then he will be able to edit the document and maintain mandatory field values, but while saving the document, he will encounter the error message.

Keywords

Save Failed: You are not authorized to change the data, Appointments, Tasks, Activities. , KBA , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions